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Legal Inquiries
SoftLayer Technologies, Inc.
c/o Legal Department
6400 International Parkway
Suite 2000
Plano, TX, 75093
214-442-0600 Main
214-442-0601 Fax
legal@softlayer.com
Copyright Infringement
Mr. Dody Lira
SoftLayer Technologies, Inc.
6400 International Parkway
Suite 2000
Plano, TX 75093
Telephone No.: 214-442-0600
Facsimile No.: 214-442-0601
copyright@softlayer.com
Abuse Complaints
SoftLayer Technologies, Inc.
c/o Abuse Department
6400 International Parkway
Suite 2000
Plano, TX, 75093
214-442-0605 Abuse
214-442-0601 Fax
abuse@softlayer.com
 

This Master Service Agreement shall constitute a binding contractual agreement between SoftLayer Technologies, Inc., a Texas C-Corporation, (hereinafter "SoftLayer"), and the subscriber of services ("Customer"). The Master Service Agreement shall include the Terms of Service (TOS), the Acceptable Use Policy (AUP), the Service Level Agreement (SLA) and the Privacy Agreement (PA). Customer agrees to be bound to all agreements found herein.

Note: SoftLayer reserves the right to supplement and/or amend, at any time, the terms and conditions of its Master Service Agreement, including the TOS, AUP, SLA, and Privacy Agreement. SoftLayer will provide notice to its Customers through the Portal of any changes affecting cancellation, payment of fees, or the SLA. It is the Customer’s responsibility to review SoftLayer policies on a frequent basis to ensure compliance because the Master Service Agreement in place during your most current month applies, not the MSA which was in place when you registered. Changes requested by Customer to any of these agreements or to the Master Service Agreement must be agreed to in writing by SoftLayer.

 
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